Frequently Asked Questions
Why LutherSales?
Luther Appliance and Furniture Sales Inc, a second generation family owned business has been providing premium product such as furniture, electronics and appliances for the home to government employees, hospital employees and large private sector employees since 1967. Our reputation for world class customer service is universal in the communities we serve.
How does LutherSales enhance a voluntary benefit program?
LutherSales is the only company that offers a voluntary purchase program for a wide range of name brand household durable goods as well as a complete line of travel packages all with the convenience of making payments through payroll deduction or direct deposit. Employees may also choose to pay cash and enjoy huge discounts.
What are the benefits of the LutherSales program to employers?
Offering employees the opportunity to purchase premium products for their home through the convenience of payroll deduction or direct deposit is sure to increase employee retention and morale. Our program is trouble free for the employer. From the application process to product selection to in home delivery LutherSales handles all the details. There is no cost or liability to employers.
What type of employers are good candidates for the LutherSales program?
Government employees, healthcare facilities and large private sector employers are all excellent candidates for our program. Employees with two years of government service or four years in the private sector are pre-approved regardless of credit status. Our program is designed for groups with 1,000 or more employees/members.
What are the benefits to producers?
Enhance your current business relationships and generate new clients by offering a unique and valuable voluntary employee benefit. Furniture, electronics and appliances are viewed as necessity items for the home and an ever increasing percent of workers have trouble financing these purchases. Our program is extremely popular with employees and easy to market to employers. There is no start up or acquisition costs to producers and since LutherSales handles all the details of the sale to employees there is very little follow up work to be done once the relationship with the employer is developed.
How does the producer generate commission revenue?
Producers earn very competitive commissions on every sale to the employee. Once a customer opens an account with us they typically make multiple purchases creating an ongoing stream of passive residual commission revenues. Over time your "book of business" continues to grow.
Are commissions ever held or charged back?
LutherSales pays commission on the full sales price (less sales tax) within 30 days after delivery of the merchandise and receiving the first scheduled payment from the customer. A paid commission will only be charged back if the customer fails to make their first scheduled payment.
What happens if an employee stops making payments?
Luther holds no liability to the employer or producer for any payment issues after the first scheduled payment is made.
What is involved in getting an employer started?
There is no application process for the employer. An annual agreement is signed and from there a LutherSales representative will set up the account.
Are there limited enrollment periods?
There are no scheduled enrollment periods. Customers are welcome to shop 365 day a year.
What is Luther's "Repurchase Program"?
LutherSales features a wide variety of product offerings and dedicates enormous resources to encourage our customers to make multiple purchases. Our marketing efforts include Direct Mail, E-mail blasts, Print Advertising, Special Promotions and Live Events.